
Bad employees can take the joy out of being your on boss.

Return fraud costs retailers 10 billion dollars a year.

With all the taxes, laws and regulations strangling businesses, they cannot afford to treat customers as if they were always right.

Some people mistakenly believe that the Coca Cola company is in the business of selling beverages, it is not.

My company does not provide a "letter of reference" to former employees. Generally we will confirm upon request our employee's dates of employment, salary history and job title. The reason for this is simple: America is too litigious. If we give a negative reference (even if true) we expose ourselves to legal liability...

When I was twelve years old (1957) I shined shoes on Saturdays to get money for comic books and movies. One of the ways I would get bigger tips was to offer to change worn out shoelaces. I'd say, "Hey mister, your laces are worn out, I'll change 'em for you, no charge."

Firing employees is never easy even if they are embezzling, stealing, or being violent or abusive toward your employees or customers. Sometimes, even if it seems you should fire someone, it may not be the wise business decision. Let me explain:

I often get asked by friends and relatives about starting their own business. Invariably it's one of two questions:
1) What business should I go into?
2) I want to sell "X" what's the best way to do that?